




SERVICE OFFER
OpRa studies the Offer of Transport for PT Service (e.g. Spatial and time coverage, offered seats, etc.). This category is further divided into following sub-categories:
Planned Service Offer (as result of Strategic and Tactical planning phases);
Actual (measured) service Offer.
SERVICE DEMAND
OpRa studies the Demand of Transport for PT Service (O/D matrix, load factor, etc.). This category is further divided into following sub-categories:
Expected Service Demand;
Actual (measured usage) service Demand.
SERVICE EXTERNALITY
OpRa studies the PT Service Externality, that imply cost or benefit that affects an external party who did not choose to incur that cost or benefit (pollution emissions, safety, etc.).
SERVICE ECONOMY
OpRa studies the PT Service in terms of incoming funds and expenses (costs, sold tickets incoming funds, etc.). This category is further divided into following sub-categories:
Income Service Economy;
Expences Service Economy.
SERVICE EFFICIENCY
OpRa studies the Efficiency of Transport for PT Service (lines overlaps, MTBF, delays, etc.)